Your first week
Connectors are syncing — now what? Here's what to expect day by day, and what to check so you reach your first real read on an account before the week is out.
Resonant IQ's intelligence pipeline runs nightly, so it gets sharper each morning as more of your history is read and reconciled. Your first week is mostly about letting it catch up — and learning to trust what it shows you by checking its evidence.
Day 1 — the backfill begins
The moment a connector goes live, Resonant IQ starts pulling in your history — read-only, so nothing is ever written back to your tools. The first overnight run does the heavy lifting; expect the dashboard to look sparse until the next morning.
Days 2–3 — scores and signals appear
After the first nightly run, accounts start carrying health scores and the first signal cards land in the queue. This is where the “fluent isn't true” habit begins: don't take a score at face value — open one and read the conversations behind it.
Rest of week — your first real read
By now there's enough history for the account timeline and health trends to be meaningful. Use it the way you will every day: prep a real customer touchpoint from it.
What “working” looks like
By the end of week one, you should be able to say yes to all of these:
Not there yet? Most gaps trace back to a connector that isn't fully synced — give it another nightly run, then check again.